Last updated: 10/08/2026
Family Court Consult is a trading style of Socialeyes (Chesterfield) Ltd, company number 13851194, registered in England and Wales. For the purposes of data protection law, Socialeyes (Chesterfield) Ltd is the data controller for information collected through this website.
Registered Office – 1 Campion Close, Wingerworth, Chesterfield S42 6FA
Contact: help@socialeyessupport.co.uk
When you book a consultation, we collect the information you provide through our booking form, which may include:
When you make payment, Stripe processes your card details directly. We do not receive or store your full card details.
We also collect standard technical information automatically when you visit the site, such as your browser type, device, and pages viewed, through the cookies described below.
We use this information to:
We do not use your information for marketing without your separate consent, and we do not sell your information to anyone.
We process your personal information where it is necessary to provide the consultation service you have requested, to manage your booking and payment, and where necessary for our legitimate interests in maintaining appropriate professional and business records.
The information you provide may include sensitive personal information about you or other people, including information relating to health, family circumstances or allegations arising within Family Court proceedings. Where additional protections apply to this information under data protection law, we will only process it where we have an appropriate lawful basis for doing so.
Where we rely on your consent for a particular use of your information, you may withdraw that consent at any time. This will not affect processing that took place before consent was withdrawn.
We use third-party service providers to help us operate this service. These providers only receive personal information where necessary for them to provide their services to us. These may include:
We only share personal information with service providers where this is necessary for them to provide their services to us. We do not sell your personal information. We may also disclose information where required by law or where necessary in connection with a safeguarding concern.
We generally retain your consultation records, consultation notes, information provided for the consultation and any audio recordings (where applicable) for five years from the date of your consultation. This enables us to maintain appropriate professional records and respond to any queries or complaints that may arise.
Once the retention period has expired, your personal information and any associated recordings will be securely deleted or permanently destroyed.
Some administrative, financial or transaction records may be retained for a different period where required for legal, tax or accounting purposes.
To help maintain an accurate professional record of your consultation and assist in preparing your written Strategic Summary, your consultation may be audio recorded using a secure digital recording device.
Where a consultation is to be recorded, you will be informed before recording begins. Recordings are used only for professional record-keeping, preparation of your written Strategic Summary and ensuring the accuracy of notes made during the consultation.
Recordings are treated as confidential personal data. They are stored securely, are accessible only to Tim Greenslade or authorised personnel where necessary, and will not be shared with third parties unless required by law, necessary in connection with a safeguarding concern, or with your consent.
Recordings are retained for up to five years and are then securely deleted.
Under UK data protection law, depending on the circumstances, you may have the right to:
To exercise any of these rights, email help@socialeyessupport.co.uk.
If you are unhappy with how we have handled your information, you also have the right to complain to the Information Commissioner's Office.
This website uses cookies, small text files stored on your device, to help it function and to understand how visitors use the site.
These are required for the site to work, for example to remember what is in your order during checkout. These cannot be switched off.
With your consent, this site uses Google Analytics to help us understand how visitors use the website and to improve the service. Analytics cookies are non-essential and will not be set unless you consent to them through our cookie settings.
You can change or withdraw your cookie preferences at any time through the site's cookie settings. You can also control or delete cookies through your browser settings. Blocking essential cookies may affect the booking and checkout process.
We may update this policy from time to time. The version published on this site is the one currently in effect.